Operational Readiness for Virtual Infrastructure

The worldwide leader in retail transaction processing services leveraged 4Base Technologies expert consulting services to push their virtualization initiatives from being experimental and unsupported to being consistent, repeatable and production-ready. Like many organizations, the company had been informally deploying virtualization hosts in the lab environments for some time but the implementations were informal and supported in an ad-hoc manner by different engineering groups. When the company decided to formally adopt platform virtualization as a part of the overall corporate IT strategy, adoption of that technology came to a screeching halt. Operating thousands of hosts running different operating systems the production systems must be able to run specific management tools and adhere to defined processes to ensure supportability and be formally accepted by the Operations group. The company found, however, that the different virtualization technologies being considered for deployment in the production environment could not meet the standards defined by the Operations group and therefore could not be supported in the manner required.

4Base was brought in to help the organization integrate the different virtualization technologies into their current and well-established IT processes and standards. Using our proven Operational Readiness for Virtualization methodology, 4Base started with a thorough discovery process to understand the real requirements of the Operations group, which were then put through a gap analysis with resulting assessments and corrective blueprints. 4Base then led the remediation efforts, which involved different groups within the organization including Engineering, Operations, Process, Tools, Security, Capacity, etc. in addition to external vendors including software manufacturers, tools vendors and training providers. These efforts allowed the company to bridge the gap to production-readiness making each of the virtualization technologies compliant, secure and operationally accepted within the enterprise. This in turn allowed the company to adopt and realize the benefits of platform virtualization including added agility in the IT environment along with both CapEx and OpEx cost savings.

Compliance for Cloud Infrastructure
4Base Technology was enlisted by the worldwide leader in retail transaction processing services to ensure that the different virtualization technologies being adopted could meet strict compliance standards before those platforms could be introduced into the production environment. read more>

Virtual Infrastructure Impact Analysis
Using their proven Operational Readiness methodology, 4Base examined the production IT environment at both a macro and micro-level for its ability to support the adoption of virtualization. read more>

Operations Management Guide for Virtual Infrastructure
The IT department for one of the largest city governments in the United States engaged 4Base Technology’s virtualization consulting services to evaluate their operations and create a management guide of technical operating procedures to formalize the common tasks needed to maintain their virtualization infrastructure. read more>

Data Backup: Strategy & Architecture Development
4Base interviewed business leaders and other stakeholders to develop restore RPO and RTO details, created SLAs between the business and IT, and designed a complete backup and restore architecture. read more>

Interstate Data Migration: Netapp Storage
4Base Technology engineers where brought in to help re-architect the storage and to develop a migration plan that would reduce the time and complexity of the migration.
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